Quality Engineering Manager
Be the driving force for quality at MyOperator, owning automation frameworks, team leadership, and production release confidence. Competitive salary. Apply for impact!
About the Opportunity
The Quality Engineering Manager – Automation & Platform at MyOperator offers a competitive annual salary, estimated between ₹9,70,000 and ₹17,75,000. This role suits driven professionals with hands-on QA expertise and automation leadership skills. Candidates will find themselves leading a high-ownership, results-oriented QA team in a demanding yet rewarding environment.
This is a full-time management position, where your contribution directly influences the customer experience and overall product confidence. The requirements emphasize automation expertise, technical leadership, CI/CD integration, and a deep commitment to continuous improvement.
Prospective applicants should have 5–8 years of QA experience, with significant time managing a team and building robust automation systems using tools like Selenium, Cypress, Playwright, or Appium, plus proficiency in a major programming language.
MyOperator values professionals eager to enforce high quality standards, reduce defect escape rates, and make data-driven improvements. If you’re passionate about impactful QA work, this is a compelling offer.
Key Responsibilities
The core of this position revolves around setting and maintaining a high bar of software quality across the entire MyOperator platform. This includes cloud call centers, IVR flows, APIs, and voicebots.
Daily tasks involve designing and scaling automation frameworks, integrating them into CI/CD pipelines, and executing rigorous testing across UI, API, and end-to-end flows. Team accountability is central: you’ll need to define and enforce release and test criteria every sprint.
Performance and load testing are integral, employing tools like JMeter or Locust to simulate real-world usage. Production incident analysis and establishing process improvements based on root causes are everyday activities.
Leading and mentoring a dedicated QA team, you ensure test environments mirror production and that quality remains a first-class concern throughout the development lifecycle.
This combination of responsibilities makes it a challenging yet fulfilling managerial role for automation and platform QA enthusiasts.
Pros: What Makes This Role Attractive?
This position provides the chance to work on high-impact projects in a growing tech company known for innovation in business communications and automation.
The company culture emphasizes critical thinking, speed, ownership, and building solutions that make a difference. Your ideas and improvements will be valued.
Competitive salaries and the opportunity for personal and team growth are key advantages, as is regular exposure to the latest cloud and communications technology.
Cons: Possible Challenges
The role carries high expectations and accountability. Those who prefer routine sign-off or seek minimal change will find the pace daunting.
Ambiguity is common; success demands proactive decisions, cross-functional collaboration, and willingness to tackle problems without waiting for directives.
Verdict
For experienced QA professionals ready to make a visible impact and thrive in a dynamic setting, this Quality Engineering Manager position at MyOperator stands out as a prime opportunity. If you are energized by building systems, leading teams, and taking ownership for product quality, this is a position not to miss.